Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, company name, and shipment data you enter into the platform.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, send you notifications about your shipments (including demurrage alerts via email, SMS, or WhatsApp), and communicate with you about your account.
3. Data Storage & Security
Your data is stored securely using industry-standard encryption. We use Supabase for authentication and database services, with row-level security policies to ensure workspace isolation. All data is transmitted over HTTPS.
4. Data Sharing
We do not sell your personal information. We may share data with third-party service providers who assist us in operating our platform (e.g., email delivery, SMS services), but only as necessary to provide our services to you.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@portrelay.com.